The Dumb Chatbot Penalty: Upgrading to a True Omnichannel AI Assistant for B2B Sales

In 2026, B2B buyers expect seamless, intelligent self-service. Here is how to stop the bleed by upgrading from a basic bot to a true Omnichannel B2B AI Assistant. You know the experience. A high-value prospect lands on your website, ready to ask a specific technical question about your enterprise software. They click the little chat […]